A delivery driver who should have been chuffed to hear he was offered a job was left feeling gutted when the interviewer accidentally sent him an insulting email calling him a "real chav".
Karl McCartney was thrilled when Drive2Recruit offered him a telephone interview for a van delivery driver job he applied for via Indeed.
Following a successful phone interview, Karl was told he would receive a starter pack to complete, but was accidentally sent an insulting email instead.
Karl's interviewer sent him an email which was intended for her colleague.
The email said: "Spoke to him 28/9/20 – a real chaver – only contact him if we need a multi dropper – would be no good for bells."
The 25-year-old has been searching for work since he was made redundant six months ago during the pandemic and was crushed.
He said: "I don't know why they called me a chav. I didn't even meet them in person and it was just a phone call.
"I thought the interview had gone well. She said she'd send me a starter pack so they could get me sorted for jobs, but then I got this email instead. I was really shocked.
"It doesn't matter how someone is anyway – whatever way someone sets out to be doesn't affect their work. I'm a hard worker.
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"I have managed to get temp work since being made redundant, but that came to an end, so I was looking on Indeed until I got this email. It's really knocked my confidence."
Karl, from Wallsend, Newcastle-Upon-Tyne, had been on the lookout for work after he was made redundant in March as a UPS delivery driver.
He responded to a driving job advert in Newcastle and had a telephone interview on September 28.
Karl said: "I've always been in driving work. I was at UPS for two years before I got made redundant earlier this year due to the pandemic.
"I've tried to contact Drive2Recruit about the email, but they have totally ignored my emails.
"I also tried to call but the lady on the phone just said the email wasn't for me, but it clearly was as I received the email. She was very abrupt and didn't apologise at all."
Drive2Recruit declined to comment on the email.
A spokesperson claimed they had tried to resolve the issue with Karl directly – something he denies.
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